CONTACT US
CONTACT US
Sotiya will try best to solve your issues and do everything possible to satisfy our customers. Please check the FAQ below or email customer service at service@sotiya.com. You can enter the information in the form and then submit the ticket to us directly. Our representative will get back to you within 12 hours as soon as possible. Sotiya is always at your service.
Our Information
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service@sotiya.com
FAQS
Where is your location/store?
Our design office and manufacturing are headquartered in Hong Kong. We currently provide online shopping only. And we provide worldwide shipping.
Is it gold? material
Our jewelry is made of 925 sterling silver, and its quality has been verified by the International Institution SGS.
Does it tarnish? Can i wear everyday?
We have a high-quality certification standard for all our rings, and they need to pass strict quality inspection before shipping. Our rings are for everyday wear, and they will retain their beauty for decades to come as long as customers take proper care of them. They are easy to care for as well, and please check our jewelry care tips at the botton of website page. Thanks.
Do you ship to my country?
Yes, we do ship to your place as we are an international sales company. You can check the shipping policy on bottom of website. Thanks.
Do you accept COD?
Sorry that we do not support cash on delivery, with our apologies. We accept PayPal Express, PayPal Credit, and all major credit/debit cards.
Our store
235 Fake St.
London, UK
Mon - Fri, 10am - 9pm
Saturday, 10am - 9pm
Sunday, 11am - 5pm
